⚡ Industry Solution: 🔧 Home Services⚠️ Average Home Service Lead: $150 - $350

Convert High-Ticket HVAC, Plumbing, and Roofing Leads.

FieldCue listens to your dispatcher calls, ensures booking scripts are followed, handles emergency triage routing, and populates GHL contact custom fields.

Closer Replication PanelGHL Synced
SAMPLE INTAKE CALL DETAILS
Caller: Sarah (Prospect)
Agent: John (Rep)
Methodology: Active Price objection rebuttals
EXTRACTED GHL CUSTOM FIELDS
Service TypeAuto-extracted ✓
Emergency StatusAuto-extracted ✓
Equipment BrandAuto-extracted ✓
Dispatch Fee ConfirmedAuto-extracted ✓
THE PROBLEM WITH PHONE LEADS

Leads are too expensive to lose to lazy habits.

When you pay $100+ per lead, every missed question, ignored objection, or forgotten follow-up directly drains your marketing budget.

⚠️ Where Most Leads are Wasted:

  • Dispatchers fail to ask emergency classification questions, leading to missed high-value service calls.
  • Staff fail to log critical job details (system age, HVAC brand, leak location), forcing technicians to go in blind.
  • Reps drop price objections or fail to collect service call fees over the phone, leading to unpaid dispatch trips.

How FieldCue Solves This:

  • Grade dispatcher calls against standard scripts, scoring how effectively they lock in dispatch appointments.
  • Automatically map critical equipment details (brand, system fuel type, emergency status) to GHL custom fields.
  • Identify dispatchers who are failing to book jobs or secure service call deposits, prompting coaching.

💡 Automatically identifies underperforming agents and prompts them to follow templates.

CLOSER METHODOLOGY

Replicate Your Best Performer's Script

FieldCue grades 100% of calls against this custom Home Services blueprint, pushing score details directly to the manager.

Script Adherence Rubric (Home Services)0 - 100 Score

1

Professional Welcome

State company name, greeting, and representative name.

2

Triage & Emergency Level

Qualify the problem (e.g., active leak, no heat) and define emergency status.

3

Equipment Information

Ask for system age, system fuel type, and brand if known.

4

Property Ownership Check

Verify if the caller is the homeowner with authority to authorize work.

5

Service Fee Disclosure

State the diagnostic or dispatch fee clearly and obtain agreement.

6

Schedule Appointment

Propose dispatch windows and book the technician call.

GoHighLevel Custom Field Autofill

Reps don't have to copy-paste. FieldCue extracts details automatically and populates these GHL fields:

Service TypeDropdown

HVAC, Plumbing, Electrical, Roofing, etc.

Emergency StatusDropdown

Whether the request is an active emergency.

Equipment BrandText

Brand of the HVAC or equipment needing service.

Dispatch Fee ConfirmedDropdown

Agreement to pay the service call dispatch fee.

Frequently Asked Questions

Does this work for out-of-hours call services?

Yes. If your external answering service logs calls through GHL or uploads recordings, FieldCue can ingest and grade those calls automatically.

Can it dispatch technicians automatically?

Yes, by mapping emergency fields in FieldCue, GHL workflows can trigger instant notifications to on-call technicians.

Start converting your Home Services leads today.

Authorize GoHighLevel sub-accounts, configure your script guidelines, and start replicating your top closer's results in minutes.