The Conversation Intelligence Platform Built Natively for GoHighLevel
Generic AI meeting assistants only transcribes Zoom calls and dump text notes. FieldCue parses GoHighLevel phone and meeting recordings, scoring rep script compliance, updating CRM custom fields, shifting opportunity stages, and assigning Rep follow-up tasks natively.
What happens when FieldCue processes a call?
Every step is automated to ensure your CRM database stays clean and your sales reps stay focused on selling.
1. Webhook Ingestion
The moment a call completes inside your GoHighLevel dialer (or a virtual meeting ends), HighLevel sends a webhook trigger to FieldCue. We securely retrieve the call recording metadata.
2. AI Transcription & Scoring
The call is transcribed using diarized, speaker-separated Whisper AI. FieldCue's 8-Lens sales audit evaluates the transcript against your custom script, scoring compliance, objections, and close likelihood.
3. Native CRM Update
Without any Zapier delay, FieldCue updates your GoHighLevel contact notes, populates mapped custom fields, creates rep ToDo follow-up tasks, and routes pipeline opportunity stages natively.
Keep GoHighLevel records updated automatically
Sales reps hate data entry. FieldCue keeps your database updated by syncing the following elements:
- **Contact Notes**: Writes short summaries, detailed logs, and compliance scorecards directly to contact history.
- **Custom Field Autofill**: Extracts budgets, timelines, and constraints, writing them directly to mapped contact/opportunity fields.
- **Opportunity Card Updates**: Automatically adjusts opportunity status values, monetary values, and close likelihoods.
- **ToDo Tasks**: Schedules follow-up tasks inside GHL if primary objections or key follow-up triggers are spoken during the call.
GoHighLevel Call Scoring & Sales Coaching
Instead of listening to hours of recordings, FieldCue automatically scores every call. Our 8-Lens sales compliance scorecard tracks:
- **Script Adherence**: A 0-100 score evaluating how closely the rep followed your custom-defined sales flow.
- **Buyer Cues & Urgency**: Identifies budget constraints, decision-maker structures, and timeline priorities.
- **Objection Auditing**: Detects price, timing, and competitor objections, allowing managers to review how they were handled.
- **Coaching Notes**: Generates manager reviews and approvals that can be pushed back to GHL as coaching logs.
Move GoHighLevel Pipeline Stages Automatically
FieldCue's **Pipeline Transition Rules** map spoken conversation triggers directly to your GoHighLevel opportunity stages.
For example, if a price objection is detected and not resolved, FieldCue can automatically shift the opportunity card in HighLevel to a "Retarget Pricing" stage, assigning a task to follow up with a discount code. For timing objections, the opportunity shifts to "Warm Nurture," initiating automated email nurture sequences.
Prospect vs. Client Detection
Not all phone calls are sales calls. FieldCue filters your incoming audio webhooks to ensure you only pay to analyze valuable conversations.
FieldCue identifies whether a call is a sales pitch, customer service inquiry, or internal check-in, archiving non-sales calls immediately.
Recognizes existing clients based on contact numbers or tags, allowing you to bypass script scoring and save AI token usage.
Set a configurable call-length threshold (e.g. 120 seconds). Short, missed, or junk calls are automatically archived without processing.
Built for GoHighLevel Agencies
Manage client sub-accounts easily with our multi-tenant architecture.
Create reusable script-auditing and field-autofill configurations, deploying them to new GHL client sub-accounts with one click.
Avoid seat-license cost bloat. Agency Pro plans include pooled minutes that you can distribute dynamically across all client sub-accounts.
Connect your own Anthropic or OpenAI API keys, completely bypassing credit limitations and paying direct API costs.
Configure a custom logo, brand color theme, and custom domain to present call-coaching features under your own agency brand.
Ready to automate your GoHighLevel call audits?
Get started today with our 7-day free trial. Setup takes less than 2 minutes.